Subtracting Insult from Injury

2006 Virginia Snow   (Public Domain)

It’s bad enough when an anticipated two-hour Uber ride turns into a nine-hour nightmare.  But when, through no fault of your own, you’re charged for that extra time, it’s even worse.

Andrew Peters decided to challenge an inflated bill after his Uber ride got stalled on I-95 by a “severe winter storm.”  After all, he had no control over the weather, nor even of the chosen route from D.C. to Richmond, Virginia.

To Uber’s credit, they not only rescinded Peters’ entire charge, but also paid his driver for that lengthened time.  This bolstered the $100 tip that Peters had already given.  Sometimes “all’s well that end’s well” truly applies.

Resources

https://www.iheart.com/content/2022-01-06-uber-charged-passenger-600-after-getting-stuck-on-i-95-for-nine-hours/?mid=776919&rid=98364581&sc=email&pname=newsletter&cid=NATIONAL&keyid=National%20iHeart%20Daily%20NewsTalk&campid=headline4_readmore

Copyright January 7, 2022 by Linda Van Slyke   All Rights Reserved