Some things never change

Ruins of Ur   (Photo by M. Lubinski)

But for some idiomatic jargon, a 3,800-year-old customer complaint from ancient Mesopotamia sounds like it could have come from today’s social media.

On a clay tablet, a man named Nanni stated his case in Akkadian (a now-extinct “East Semitic language”).  He wrote to a merchant named Ea-nasir, basically demanding money back from a shady deal concerning copper ore.

Nanni especially complained about being treated with “contempt.”  It just goes to show:  Customer relations were as important back then as they are now.  Contempt has no place in a good business plan.

Resources

https://www.msn.com/en-us/news/world/worlds-oldest-customer-complaint-goes-viral/ar-BBMnHFO?OCID=ansmsnnews11

Copyright September 7, 2018 by Linda Van Slyke   All Rights Reserved